FREQUENTLY ASKED QUESTIONS

Whether you want the latest in Genenwear items or a birthday gift for a family or team member, the DNA Store has a range of items to make your busy life a little less hectic.

MERCHANDISE

The DNA Store offers a variety of branded items.  Click here to review categories and items.

EMAIL ORDERS

Email all orders to: dnastoreorder-d@gene.com

During the closure of the DNA Store due to COVID-19 we are happy to ship to you or if you are BCOS and already on campus, you may pick up your order at your campus zone dining location:

  • B33 cafe
  • B42 cafe
  • B56 cafe
  • B82 cafe
  • The Edge

Price does not include shipping fees and sales tax.

No international shipping.

Bulk orders available, please inquire.

PAYMENT METHODS

We accept the following credit cards:  Amex, Discover, MasterCard and Visa

Get started by downloading this credit card authorization form.

RETURN & EXCHANGE POLICY
  • We gladly accept returns within 30 days of purchase
  • Returned items must have tags still on and be unused in its original condition
  • Discounted or sales items are final and cannot be returned or exchanged
  • Returns are accepted, customer is responsible shipping, refunds are issued back to the original form of payment
  • Exchanges are accepted, customer is responsible for shipping both ways. Any balance will be refunded back to the original form of payment.
  • Gifts may be exchanged for merchandise or store credit. Customer is responsible for shipping.